Effective Date: 25th November 2024
Last Updated: 25th November 2024
At Treewise Co. Products, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://treewisecoproducts.com/ or engage with our services.
By using our website, you agree to the terms of this Privacy Policy. Please read it carefully.
1. Information We Collect
We collect information from you to provide better services and improve your experience on our platform. This includes:
a. Personal Information
We collect personal information when you:
- Make a purchase.
- Create an account.
- Contact us via email, phone, or our website forms.
- Subscribe to our newsletter.
Examples of personal information:
- Name, email address, phone number.
- Billing and shipping addresses.
- Payment details (processed securely via third-party payment processors).
b. Non-Personal Information
We automatically collect non-identifiable data to enhance site functionality and user experience. Examples include:
- Browser type, IP address, and operating system.
- Information about how you interact with our site (e.g., pages viewed, time spent).
c. Cookies and Tracking Technologies
Our website uses cookies to improve functionality and user experience. Cookies help us:
- Remember your preferences.
- Understand how visitors use our site.
- Provide targeted advertisements (if applicable).
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill orders, including delivery and returns.
- Provide customer support and respond to inquiries.
- Send updates about your orders or promotional content (with your consent).
- Improve our website, services, and product offerings.
- Comply with legal obligations.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data with:
a. Service Providers
Third-party partners who assist in:
- Payment processing.
- Order delivery and logistics.
- Email marketing or customer support.
b. Compliance with Legal Obligations
We may disclose information if required by law or to protect our rights, users, or third parties.
c. Analytics Tools
We use tools like Google Analytics to understand user behavior and improve our services. These tools may collect anonymized data.
4. Data Security
We take the security of your data seriously. Measures we use include:
- Secure servers and SSL encryption to protect sensitive information.
- Restricted access to personal data within our organization.
While we strive to protect your data, no method of transmission over the Internet is 100% secure. Use our services at your discretion.
5. Your Rights
Depending on your location, you may have the following rights:
- Access Your Data: Request a copy of the personal information we hold.
- Edit or Delete Data: Correct inaccuracies or request deletion of your information.
- Opt-Out: Unsubscribe from marketing emails or cookies.
To exercise these rights, contact us at treewisecoproducts@gmail.com.
6. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to read their privacy policies before submitting any personal information.
7. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal data from children. If you believe a child has provided us with their information, please contact us immediately.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page, and the “Last Updated” date will be revised accordingly.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
- Email: treewisecoproducts@gmail.com
- Phone: +971558839052
- Address: AL HASANAT TRADING LLC PO BOX 112456 DUBAI -UAE